Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information at BlueBells.

Last updated: January 10, 2025

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Overview

At BlueBells, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Key Commitment: We never sell, rent, or trade your personal information to third parties for marketing purposes.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely through encrypted channels)
  • Account credentials and preferences
  • Communication preferences and history

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referral source and search terms
  • Cookies and similar tracking technologies

How We Use Your Information

Service Delivery

  • • Process and fulfill orders
  • • Provide customer support
  • • Send order confirmations and updates
  • • Manage your account

Communication

  • • Send promotional emails (with consent)
  • • Notify about new products and services
  • • Respond to inquiries and feedback
  • • Provide important account updates

Improvement

  • • Analyze website usage patterns
  • • Improve our products and services
  • • Personalize your experience
  • • Conduct market research

Legal Compliance

  • • Comply with legal obligations
  • • Prevent fraud and abuse
  • • Protect our rights and property
  • • Ensure transaction security

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Trusted Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, such as payment processors, shipping companies, and email service providers.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, property, or safety.

Data Security

Encryption

All sensitive data is encrypted using industry-standard SSL/TLS protocols

Secure Storage

Your information is stored on secure servers with restricted access

Access Control

Only authorized personnel have access to your personal information

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

Types of Cookies We Use:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements (with consent)

Your Rights

Access & Portability

Request a copy of your personal information and receive it in a portable format

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

Opt-Out

Unsubscribe from marketing communications at any time

Restriction

Limit how we process your personal information

Object

Object to certain types of processing for legitimate interests

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by:

  • Posting a notice on our website
  • Sending an email to your registered address
  • Updating the "Last Updated" date at the top of this policy

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Questions About This Policy?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Email Us

privacy@bluebells.com

Call Us

+91 98765 43210